Privacy Policy
Last updated: 5 September 2026
This Privacy Policy describes how Madyra (“Madyra”, “we”, “us”, or “our”) handles information in connection with the Madyra mobile application and the website at madyra.com (together, the “Services”). Please read this Policy carefully. By using the Services, you acknowledge that you have read and understood this Policy.
1. Who we are
Madyra is a restaurant-discovery project based in Jeddah, Kingdom of Saudi Arabia. We operate a public website and a mobile application that help users find partner restaurants near them. Contact for privacy questions: medyraceo@gmail.com Website: https://www.madyra.com
2. Scope of this Policy
This Policy applies to information processed when you use the Madyra app or visit our website. It does not apply to third-party websites, apps, maps, stores, or restaurants that you may open from our Services. Those parties have their own privacy practices.
3. Summary — what we do not do
Madyra’s customer app is designed so that: • You are not required to create a Madyra account or log in to our servers. • We do not collect or store a customer user account (such as email, password, or phone number) on our servers for app users. • We do not upload your precise GPS location to our servers to build a personal profile or track you over time. • Optional profile details you enter in the app (for example a display name or photo) remain on your device unless you clear app data or uninstall the app.
4. Information we process
Depending on how you use the Services, the following categories may apply.
4.1 Information that stays on your device
• Local guest session. When you continue in the app, a local session may be created on your phone so the app can remember basic preferences. This is not a server login. • Optional local profile. If you set a display name or profile image, that data is stored on your device only. • On-device cache. Restaurant lists, banners, and similar public content may be cached on your device so the app can work when connectivity is limited. Clearing app storage or uninstalling removes this data.
4.2 Location information
If you grant location permission, the app uses your device’s location on the device to show and sort partner restaurants near you and, where applicable, to display your position on the map. We do not require location to open the app. If you deny or later revoke location permission in your phone settings, you can still browse partner content; nearby sorting and map positioning that depend on location will be limited or unavailable. We do not use location permission to sell your location to advertisers or to build a server-side location history tied to your identity.
4.3 Information on our servers (public content)
Our servers store and serve public business content that Madyra manages for all users, such as partner restaurant listings (names, addresses or map positions, menus or related materials where provided), and public promotional banners or coupons. This content is not your personal customer account. When the app or website requests this public content, standard technical connection data (for example IP address, device/browser type, and request timing) may be processed by our hosting, content-delivery, or security providers as part of operating a website and API. We do not use that technical traffic to operate a customer login system.
4.4 Information you send us directly
If you email us (for example at medyraceo@gmail.com) to ask a question, suggest a restaurant, or discuss a partnership, we will receive the content of your message and any contact details you include, and we will use them only to respond and handle your request.
5. How we use information
We use information as follows: • To provide and improve the Services (showing restaurants, maps, menus, and public offers). • To operate, secure, and troubleshoot our website, API, and infrastructure. • To respond to support or partnership messages you send us. • To comply with applicable law where required. We do not sell personal customer account data. The customer app does not require you to register an account with us.
6. Legal bases (where applicable)
Where data-protection laws require a legal basis, we rely on: (a) performance of the Services you request; (b) our legitimate interests in operating a secure public restaurant-discovery service; (c) your consent where required (for example for device location permission, which you can withdraw in system settings); and (d) compliance with legal obligations.
7. Sharing of information
We may share information only in these limited cases: • Service providers. Hosting, security, analytics, or email infrastructure providers that process data on our instructions to run the Services. • Legal requirements. If required by law, court order, or government authority in Saudi Arabia or elsewhere. • Business transfers. If Madyra is involved in a merger, acquisition, or asset sale, information related to the Services may transfer under appropriate safeguards. • With your direction. If you contact us and ask us to share something for a specific purpose. Partner restaurants and coupon brands are responsible for their own offers and in-store practices. Showing their public brand content in our app does not mean we share your personal account with them — we do not maintain such an account for you.
8. Retention
• Device-local data remains until you clear app data or uninstall the app. • Public restaurant and advertisement content remains on our servers for as long as we offer that listing. • Emails you send us are retained as long as needed to handle your request and for reasonable business or legal records. • Technical server logs are retained only for a limited period needed for security and operations, then deleted or anonymized where practicable.
9. Security
We take reasonable administrative and technical measures to protect systems that host the Services. No method of transmission or storage is completely secure. You are responsible for keeping your own device secure (screen lock, OS updates, and careful use of permissions).
10. Children’s privacy
The Services are intended for a general audience and are not directed at children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children to create accounts. If you believe a child has provided us personal information by email, contact us and we will take appropriate steps.
11. International processing
Our primary operations are in Saudi Arabia. Infrastructure providers may process technical data in other countries. Where required, we take steps consistent with applicable law for such transfers.
12. Your choices and rights
You can: • Deny or revoke location (and other) permissions in your device settings. • Clear app storage or uninstall the app to remove local profile and cache data. • Contact us at medyraceo@gmail.com to ask questions about this Policy or about information you have sent us by email. Depending on where you live, you may have rights to access, correct, delete, or restrict certain personal data, or to object to certain processing. Because we do not maintain customer login accounts, many account-related requests do not apply; we will still help with requests about emails or other personal data we actually hold.
13. Third-party services and stores
If you download the app from Google Play or another store, that store’s terms and privacy policy also apply to the download and update process. Map tiles, payment apps, or restaurant websites you open from Madyra are governed by those third parties.
14. Changes to this Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the Services after an update means you accept the revised Policy, except where applicable law requires additional notice or consent.
15. Contact
Madyra Jeddah, Kingdom of Saudi Arabia Email: medyraceo@gmail.com Website: https://www.madyra.com Privacy Policy: https://www.madyra.com/privacy Terms of Service: https://www.madyra.com/terms